Polaroid Digital Photo Frame Digital Picture Frame User Manual

Phot oMAX Digit al  
Pict ure Frame  
User’s Guide  
 
Pictures I’ve sent ................................................................12  
Address book ......................................................................12  
Registration ........................................................................13  
Online Help ........................................................................13  
Selecting channels ..............................................................13  
Frequently asked questions ......................................................13  
Troubleshooting your frame ....................................................16  
Contacting Polaroid .................................................................19  
One-Year Limited Warranty ....................................................20  
Precautions ...............................................................................20  
My personal information .........................................................22  
ii  
 
Welcome to Polaroid PhotoMAX  
Digital Picture Frame  
An internet – connected picture frame  
Welcome to Polaroid PhotoMAX Digital Picture Frame, an inter-  
net-connected picture frame. From the front, your new digital  
picture frame looks and feels like an ordinary picture frame.  
Plug it in and you’ll discover there is nothing ordinary about the  
Polaroid PhotoMAX Digital Picture Frame!  
Here are some of the unique ways you can enjoy and share your  
pictures:  
Store and view up to 10 digital pictures in your frame.  
Turn digital pictures into one-of-a-kind cards with personal  
messages.  
Create custom slide shows that run automatically, showcasing  
your favorite digital pictures.  
Set your frame to turn on and off automatically so that it’s  
awake when you’re awake.  
View personalized channels such as local weather and horo-  
scopes brought to you by the Ceiva Network.  
receive a personal online account where you can store and  
manage your digital pictures, access your albums, and  
remotely manage your frame from any web browser.  
Here’s how it works: each night, the digital picture frame  
uses your existing phone line to make a telephone call  
through the Internet to your private photo album at  
www. PolaroidDigital.com. The frame automatically checks  
for and downloads up to ten new images. When you wake up  
the next day, you’ll find a brand new slide show playing on  
your frame!  
Polaroid PhotoMAX Digital Picture Frame User’s Guide  
1
 
To set up and use your picture frame, you need to:  
1 Create a PolaroidDigital.com account  
2 Register your frame, which connects it to your  
PolaroidDigital.com account  
3 Subscribe to the Ceiva Network service  
To begin, go to www.PolaroidDigital.com and create your  
account, and then register your frame.  
The onscreen messages step you through the sign-up proce-  
dure and within minutes your frame is ready to retrieve  
pictures.  
If you received a Member Account Name and Password with  
your digital picture frame, you already have an account at  
PolaroidDigital.com.  
If you want family and friends to send pictures to your frame,  
then they need to set up an account at PolaroidDigital.com.  
You then add your family and friends names to your “Other  
Frames” list.  
Note: If you set up your digital picture frame before setting  
up an account at Polaroid Digital.com and registering  
your frame, then you’ll see a registration error message.  
If you don’t have a computer or Internet access, please  
call our customer support line at 1-800-897-0356 and  
speak with one of our representatives.  
2
 
What’s in the box . . .  
Your Polaroid PhotoMAX Digital Picture Frame comes with  
everything you need to share and receive personalized pictures.  
Polaroid PhotoMAX Digital Picture Frame  
AC power supply  
12-foot telephone cord  
Telephone jack y-connector  
User’s Guide  
Quickstart Guide  
Missing something? Something damaged?  
Locate the serial number inside the stand on the back of your  
frame and call 1-800-897-0356.  
Note: Keep original product packaging in case you need to  
return the frame for repairs.  
Polaroid PhotoMAX Digital Picture Frame User’s Guide  
3
 
Setting up your digital picture frame  
Choose a location for your digital picture frame that:  
is close to an electrical outlet and a telephone jack.  
has indirect lighting.  
Register your Frame  
To use your Polaroid Digital Frame, you must create a  
PolaroidDigital.com account, register the frame, and then select  
a subscription package to the Ceiva Network service.  
If you received a Member Account Name and Password with  
your frame, you already have an account at PolaroidDigital.com.  
Proceed to the registration page, and select Login to register  
your frame and select a subscription. If some one else is  
managing your account (because the frame was a gift), then  
the frame may already be activated and the subscription plan  
selected.  
Note: If you install your frame before registering and try to  
registration error message reminding you to register.  
1 Create a PolaroidDigital.com account  
Log onto www.PolaroidDigital.com or call 1-800-897-0356.  
Define a Member Account Name and Password  
2 Register your frame by providing the following information:  
Enter the 12-digit serial number (xxx-xxx-xxx-xxx) located  
inside the stand on the back of the frame  
Select a local phone number (the number where the frame  
calls from)  
If required, enter a dialing prefix at the settings page  
3 Subscribe to the Ceiva Network service  
Use a credit card  
Sign up for yearly service. You will not be billed until the  
trial period is over.  
4
 
Connect the power cord  
Note: Remember to register your picture frame at  
www.PolaroidDigital.com before setting up the  
frame.  
1 Insert one end of the black power cord into the connector  
on the back of the frame as shown.  
2 Plug the power adapter into your electrical outlet.  
Connect the telephone cord using the  
y-connector  
If you have an available phone jack, connect the frame tele-  
phone cord to your phone jack and the other end into the  
phone plug on the back of the digital picture frame.  
1 Remove your telephone cord from its jack.  
2 Install the y-connector into the phone jack (y-connector is  
included in the kit).  
3 Plug your telephone cord into one of the y-connector  
positions as shown.  
Polaroid PhotoMAX Digital Picture Frame User’s Guide  
5
 
4 Plug the frame phone cord into the other y-connector  
position.  
5 Plug the y-connector into the telephone jack.  
6 Insert the other end of the frame phone cord into the phone  
plug on the back of the digital picture frame as shown.  
Receive pictures  
When your frame is first turned on, it displays a series of images  
and instructions.  
Press and release the white button as shown below to advance to  
the next digital picture and message.  
At the last digital picture, press and hold the white button. This  
tells your frame to make its Internet connection and retrieve the  
6
 
first 10 digital pictures. If you (or the person managing your  
account) uploaded digital pictures to the site before you set up  
your frame, then these are the digital pictures which are down-  
loaded now. If you did not upload any digital picutres, then  
sample pictures are downloaded at this time.  
You’ll see a message telling you that the frame is connecting to  
the Ceiva Network. While the Polaroid PhotoMAX Digital  
Picture frame is calling, a blue progress bar is displayed on the  
screen, indicating the picture retrieval progress. If there are any  
problems making a connection, an error message is displayed.  
If you haven’t yet added any of your own digital pictures,  
there are 10 pictures ready and waiting for you at  
www.PolaroidDigital.com. When your frame is finished  
retrieving the first set of pictures, it displays these new digital  
pictures as a slide show. Every five seconds your frame displays  
the next digital picture in the slide show. From now on, your  
frame automatically connects to the Internet each night to  
retrieve any new digital pictures.  
When you want to view recently sent pictures immediately,  
press and hold the white button on the back of your frame and  
follow the onscreen messages.  
How do I add pictures to my frame?  
I have a computer and Internet access  
First thing you have to do is get pictures onto your computer.  
There are many ways to accomplish this. For example, you can  
scan your pictures, transfer them from a digital camera, insert  
a photo CD or have your newly developed rolls of film sent to  
a photo website. After storing your pictures in a file, go to  
www.PolaroidDigital.com. Login and go to your Home Page.  
From here, you can choose to send your pictures to your  
frame, to another frame, to your Albums or to a friend or fam-  
ily member via e-mail. Pictures may be sent one at a time or in  
a multiple upload of 10 at-a-time.  
Polaroid PhotoMAX Digital Picture Frame User’s Guide  
7
 
To send a digital picture, click the Browse icon. Highlight the dig-  
ital picture you would like to send, select “Open, and then  
click on the "Continue" icon. After a few moments, your digital  
pictures appear.  
Now is the chance to get creative. You can add a message, add  
a color border, post a mock stamp or give your digital picture a  
name. As soon as you’re ready, “send” away! This digital picture  
will be ready and waiting for the frame to dial in or to be viewed  
in an e-mail.  
Note: JPEG images with a file size of 64 KB or less and a resolu-  
tion of 640 x 480 display best on your frame. Image size  
should not exceed 1 MB (1000 KB).  
I don’t have a computer or Internet access  
If you don’t have Internet access you can still have digital pictures  
added to your frame. Invite your friends and family who do have  
Internet access to become PolaroidDigital.com members, register-  
ing for free at www.PolaroidDigital.com. After your family and  
friends complete the registration process, have them inform you  
of their Memebr Account Name.  
Call our Customer Support Representatives at 1-800-897-0356  
and tell them you would like to add a Member Account Name to  
your “Other Frames” list. In less than a minute your friends and  
family members will be granted permission to send digital pic-  
tures to your digital picture frame.  
8
 
What do the buttons do?  
Use the two buttons on the back of the frame to adjust  
your frame.  
Adjust the brightness  
Do one of the following:  
Press and release the black button to step through the  
brightness settings.  
Hold down the black button and cycle through  
the brightness settings until you release the button  
Stop the slide show and advance manually  
1 While the slide show plays, press and release the white  
button.  
2 Press and release the white button to view the next digital  
picture.  
Polaroid PhotoMAX Digital Picture Frame User’s Guide  
9
 
Start the slide show  
1 If the slide show is paused, press and hold the white button.  
2 Stop pressing the button when the screen displays a message  
telling you that the frame is connecting to the Ceiva  
Network.  
1 Press and hold the white button, labeled “picture.  
2 Stop pressing the button when the screen displays the message  
telling you the frame is connecting to the Ceiva Network.  
Web site features  
The following is a description of some of the features you’ll find  
Digital picture inbox  
Curious about what digital pictures will arrive on your frame  
that next time it dials in? This option tells you how many digital  
pictures are waiting in your Inbox and allows you to get a pre-  
view. Double-click on any of these digital pictures to see the  
larger version. This also tells you when the digital picture was  
sent and by whom.  
If you don’t want to wait for your frame to automatically dial in  
and retrieve these digital pictures, you can have it dial in right  
now! Just hold the white button on the back of the digital pic-  
10  
 
ture frame. Keep holding it to connect and your frame tells  
you when to let go. Within a few minutes, your frame displays  
new digital pictures!  
Now showing  
This option gives you a thumbnail view of all the digital pic-  
tures that are “now showing” on your frame. To get a better  
view, double-click on a digital picture. Instantly, a larger version  
will pop up with information about when the image was sent  
and who it was sent from as well as give you options to get cre-  
ative with that photo. Don’t forget to click “Done” when you’re  
finished.  
Recently removed  
In case you’re wondering where the last set of digital pictures  
goes when the new set arrives, check the “Recently Removed”  
option. This gives you a thumbnail view of these digital pic-  
tures. You can double-click on any these digital pictures to get  
additional information; when they were sent, who sent them or  
instructions to send them to someone else.  
This is also a great time to save these images to an Album.  
Storing your digital pictures in these personal albums keeps  
them from being deleted by recently sent digital pictures. This  
way, you can always go back and resend favorite digital pictures.  
Other Frames list  
Receiving personal digital pictures from friends and family  
members from the Internet is one of the best features of your  
digital frame. The “Other Frames” list is the collection of people  
you’ve permitted to send digital pictures to your frame.  
Your friends and family members need to create an account at  
PolaroidDigital.com to send digital pictures to your frame.  
When they set up a PolaroidDigital.com, they will create a  
Member Account Name and Password. Add this account name  
to your “Other Frames” list.  
Polaroid PhotoMAX Digital Picture Frame User’s Guide  
11  
 
The same is true if you would like to send digital pictures to  
another frame. Give your friends and family members your  
account name so that they can add you to their “Other  
Frames” list.  
Frame settings  
Here is a chance for you to set the controls and display func-  
tions of your frame. Speed up or slow down the “Slide Show”  
by changing a time interval between each digital picture dis-  
played on your digital picture frame. Selections vary from 5 sec-  
onds to 1 minute.  
This page allows you to decide when you want your digital pic-  
ture frame turned on and when you want it turned off. Also, in  
this section is your phone number, indicating where your frame  
is dialing in from as well as any prefix the frame might need to  
dial out.  
Pictures I’ve sent  
Can’t remember if you’ve sent a digital picture or not? Clicking  
on this option displays a copy of any digital pictures sent by  
you. Double-click on any image and a larger version pops up,  
displaying information about when it was sent and to whom it  
was sent. This page also offers another chance to send this digi-  
tal picture on to someone else or the option to remove it.  
Address book  
In case you’re not sure to whom you can send digital pictures,  
this is a list of everyone who has given you permission to send  
them digital pictures.  
Don’t forget: Give your friends and family members your  
account name.  
Then they can add you to their “Other Frames” list. You’ll know  
you can send them digital pictures when their names show up  
in your Address Book.  
12  
 
Registration  
Each frame has a unique 12 digit serial number (xxx-xxx-xxx-  
xxx) located inside the stand on the back of the frame. By regis-  
tering that serial number, you attach that frame to your account,  
making the frame unique to you.  
Online Help  
To get help online, click the ? for the topic you need help with.  
Selecting channels  
Want to receive the latest weather updates, daily horoscope  
and other PolaroidDigital.com channels? Visit  
www.PolaroidDigital.com for the latest information and  
instructions.  
Frequently asked questions  
What do I need to use my Polaroid PhotoMAX Digital  
Picture Frame?  
To set up your digital picture frame you need a standard AC  
power outlet and a working telephone jack.  
How do I care for my frame?  
Dust regularly with a clean, soft cloth. If necessary, you may  
dampen a cloth with water or glass cleaner. Do not spray liquids  
directly onto your digital picture frame. Do not immerse the  
frame in water.  
How do I control the digital picture On and Off  
times?  
You can access your account to change the on and off times by  
visiting www.PolaroidDigital.com and following the step-by-  
step instructions or by calling our customer support representa-  
tives at 1-800-897-0356.  
Note: While the digital picture light is on, the frame can be  
warm to the touch.  
Polaroid PhotoMAX Digital Picture Frame User’s Guide  
13  
 
How many digital pictures are stored on my frame?  
Your frame stores up to 10 images at a time. When you scroll  
through each digital picture manually (by pressing and releas-  
ing the white button) you’ll also see an 11th image, called the  
“index picture.  
The “index picture” displays all of the images on your frame, its  
serial number (in the upper right corner), the date and time of  
the frame’s last successful update, and whether any of your digi-  
tal pictures are saved (indicated by an icon of a lock below the  
saved digital picture).  
How many albums can I create and how many digital  
pictures can I store in each album?  
As a frame owner you can create as many albums as you want  
with a total storage capacity of 50 MB.  
What kind of digital pictures can I send?  
You can send many popular image files to a digital picture  
frame or an online album. Your images don’t have to be photo-  
graphs, you can also display reminder messages or artwork. You  
can create the digital pictures with a digital camera, a scanner,  
or a graphics program.  
Note: Although we do not monitor the digital pictures in your  
album, Polaroid complies with the applicable laws where  
you live. Your digital pictures may be accessible to law  
enforcement following legal due process.  
What if I don’t have a scanner or digital camera  
Most photo processors can create digital images during film  
processing. Your local copy or print center may be able to create  
digital images by scanning your photos or artwork. You can also  
create images from graphics programs and download non-  
copyrighted images from the Internet.  
14  
 
What happens if I am using the telephone or I pick  
up the telephone receiver when my frame tries to  
retrieve digital pictures?  
The frame cancels its call and tries again later. Depending on  
when this happens, the frame may wait until the following  
night before it retrieves new digital pictures. To update your  
digital pictures right away, press and hold the white button on  
the back of the frame until you see the message telling you the  
frame is connecting to the Ceiva Network.  
What happens if I move?  
When you move your frame to a new location (different area  
code or phone number):  
1 Update your telephone information at your settings page at  
2 Set up the frame at your new location.  
3 Push the white and black buttons at the same time until the  
screen darkens, then let go.  
When the screen comes back on, your frame automatically  
dials www.PolaroidDigital.com and retrieves your updated set-  
tings. Pressing the white and black buttons at the same time  
clears the memory in your frame, and allows it to dial  
www.PolaroidDigital.com and capture your new telephone  
settings.  
Polaroid PhotoMAX Digital Picture Frame User’s Guide  
15  
 
Troubleshooting your frame  
The frame can’t seem to dial www.PolaroidDigital.com  
to retrieve digital pictures.  
Make sure the phone line is securely plugged in and that  
the jack is free of any dust or debris.  
Check web site settings to reflect correct telephone dial-in  
numbers.  
Make sure phone line is not being used by another device  
at the same time (fax machine, answering machine, etc.).  
The frame shuts off after a few minutes  
Make sure your frame is properly plugged in to an active  
outlet.  
Check web site settings for the frame on and off times.  
My digital pictures don’t scroll  
Press the white button on the back of the frame until you  
see a message telling you to let go.  
My digital pictures keep scrolling  
Press the white button once to stop the scrolling process.  
Need more assistance? Call our customer service representatives  
at 1-800-897-0356 or send us an email message describing the  
problem at [email protected].  
16  
 
FCC Notice  
(CFR 47,§15.105, §15.21, and §15.27)  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to part 15 of the  
FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installa-  
tion. This equipment generates, uses and can radiate radio fre-  
quency energy and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio com-  
munications. However, there is no guarantee that interference  
will not occur in a particular installation.  
If the equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct  
the interference by one of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
Ensure that card mounting screws, connector attachment  
screws and all ground wires are secured and tight.  
Consult the dealer or an experienced radio/TV technician for  
help.  
This product was FCC certified under test conditions that  
included the use of shielded I/O cables and connectors between  
system components. To be in compliance with FCC regulations,  
the user must use shielded cables and connectors and install  
them properly.  
Additionally, this equipment complies with Part 68 of the FCC  
rules. On the back, in the lower left hand corner of this equip-  
ment is a label that contains, among other information, the  
FCC registration number and ringer equivalence number  
Polaroid PhotoMAX Digital Picture Frame User’s Guide  
17  
 
(REN) for this equipment. You must, upon request, provide this  
information your Telephone Company.  
This equipment uses the following USOC jacks: one RJ11 jack.  
An FCC compliant telephone cord and modular plug is provid-  
ed with this equipment. This equipment is designed to be con-  
nected to the telephone network or premises wiring using a  
compatible modular jack which is Part 68 compliant. See  
Installation Instructions for details.  
The REN is useful to determine the quantity of devices, you  
may be connect to the telephone line and still have all those  
devices ring when your telephone number is called. In most,  
but not all areas, the sum of RENs should not exceed five (5.0).  
To be certain of the number of devices you may connect to  
your line, as determined by the total RENs, you should contact  
your local Telephone Company to determined the maximum  
REN for your calling area.  
If the terminal equipment, PDF2000, causes harm to the tele-  
phone network, the Telephone Company may discontinue your  
service temporarily. If possible, they will notify you in advance.  
But if advance notice isn't practical, the Telephone Company  
will notify you as soon as possible. You will be informed of your  
right to file a complaint with the FCC.  
The telephone company may make changes in it's facilities,  
equipment, operations or procedures that could affect the oper-  
ation of the equipment, if this happens the telephone company  
will provide advance notice in order for you to make necessary  
modifications to maintain uninterrupted service.  
If you experience trouble with this telephone equipment, please  
contact Polaroid Corporation, Inc. at 1.800.897.0356 for infor-  
mation on obtaining service or repair. If the equipment is caus-  
ing harm to the telephone network, the Telephone Company  
may request you to disconnect the equipment until the problem  
is resolved.  
18  
 
There are no user serviceable parts in this equipment. This  
equipment is not hearing aid compatible  
This equipment may not be used on public coin phone service  
provided by the Telephone Company. Connection to party line  
service is subject to state tariffs.  
Contacting Polaroid  
You can call Polaroid toll-free within the U.S.A. at  
1-800-897-0356, 7 days a week, 10 A.M. to 7 P.M. Pacific  
Standard Time. When calling with a technical question, ask for  
an Electronic Imaging or a Digital Imaging Specialist. Please  
identify the Polaroid product and its serial number (if applica-  
ble). If possible, have your system running the software when  
you call. We offer a variety of Customer Support Services. Call  
us for details and applicable fees. Outside the U.S.A., contact  
the Polaroid office nearest you.  
Polaroid PhotoMAX Digital Picture Frame User’s Guide  
19  
 
One-Year Limited Warranty  
Polaroid will, at our option, repair or replace any unit found  
defective in manufacture within the warranty period. The war-  
ranty period is determined by the date of purchase. Keep the  
receipt as proof of purchase. Otherwise, the warranty period is  
determined by the date of manufacture. This warranty does  
not apply to damage caused by accident, misuse or tampering,  
and excludes all consequential damages except in jurisdic-  
tions not allowing such exclusions or limitations.  
Precautions  
Observe the following precautions when you use the Polaroid  
PhotoMAX Digital Picture Frame:  
Do not open the digital picture frame or attempt your own  
repairs. High-voltage internal components create the risk of  
electrical shock when exposed. Return your frame to author-  
ized Polaroid service providers for all maintenance and  
repairs.  
Keep the frame away from water and other liquids. Moisture  
creates the danger of fire and electrical shock.  
Do not use the frame in the rain, at the seashore, or any  
location where there is the possibility of exposure to liquids.  
Unplug the AC adapter if the frame is exposed to water or  
any other liquids. Using the frame under these conditions  
creates the danger of electrical shock or fire.  
To avoid electrical shock, do not expose to or immerse in  
water or other fluids, disassemble, or operate if dropped or  
damaged. Contact a Polaroid Service Center for repair  
information.  
20  
 
© Copyright 2000 Polaroid Corporation, Cambridge, MA  
02139, U.S.A., owner of the trademarks “Polaroid, Polaroid  
PhotoMAX” and “MAX the Bird.  
Ceiva Logic, Inc., Hollywood, CA 90069, owner of the trade-  
mark “Ceiva Net.  
Printed in the U.S.A.  
PU-21677M-0 09/00  
Polaroid PhotoMAX Digital Picture Frame User’s Guide  
21  
 
My personal information  
Fill in the blanks to remember important information about  
your account  
My Member Account Name ___________________________  
My Password _______________________________________  
Serial Number _ _ _ - _ _ _ - _ _ _ - _ _ _  
Other Frames Member Account Name ___________________  
Other Frames Member Account Name ___________________  
Other Frames Member Account Name __________________  
Other Frames Member Account Name ___________________  
Other Frames Member Account Name ___________________  
Other Frames Member Account Name ___________________  
Other Frames Member Account Name ___________________  
Other Frames Member Account Name ___________________  
Other Frames Member Account Name ___________________  
22  
 

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