Pitney Bowes Scale 9K0U User Manual

IntegraPlatform Scale 9K0U  
Operator Guide  
US English Version  
 
Contents  
C
1 — INTRODUCTION  
About the IntegraModel 9K0U Scale........................................1-2  
Sleep Mode ........................................................................... 1-2  
Safety Precautions ......................................................................1-2  
Scale & Keypad Identification......................................................1-3  
Making Connections....................................................................1-4  
Specifications ..............................................................................1-5  
How to Use This Guide................................................................1-6  
Getting Help.................................................................................1-7  
2 — GETTING ACQUAINTED  
Navigating the Menus..................................................................2-2  
Entering Alphabetic Information...................................................2-2  
Tailoring Setup Options ...............................................................2-3  
Changing User Options ......................................................... 2-3  
Entering the Supervisor Password..............................................2-4  
3— USING THE IntegraMODEL 9K0U SCALE  
Calculating USPS® Postage........................................................3-2  
Examples............................................................................... 3-2  
First Class....................................................................... 3-2  
Entering ZIP/Zone Codes ............................................... 3-4  
International.................................................................... 3-5  
Charging Postage to a Specific Account in the Meter .................3-5  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
i
 
Contents  
4 — BEYOND THE BASICS  
Using Special Features ...............................................................4-2  
Converting to Metric Weight .................................................. 4-2  
Recalling a Fee...................................................................... 4-2  
Entering Weight Manually ..................................................... 4-2  
Generating Multiple Tapes..................................................... 4-3  
Using the Scale to Count Like Parts...................................... 4-3  
Shopping for the Best USPS® Rates...........................................4-4  
Using the Weight Hold Feature ...................................................4-6  
Additional Meter Features ...........................................................4-7  
Funds..................................................................................... 4-7  
Account Status ...................................................................... 4-8  
Printing Amounts That Exceed the Meter’s Printing Capacity.....4-8  
5 — TROUBLESHOOTING  
Clearing Error Messages.............................................................5-2  
Diagnosing Problems ..................................................................5-2  
6 — MAINTAINING THE IntegraMODEL 9K0U SCALE  
Cleaning .....................................................................................6-2  
Changing the Rate Card..............................................................6-2  
Calibrating the 9K0U Scale .........................................................6-3  
APPENDIX A — DIMENSIONAL WEIGHT PRICING  
Rectangular Shaped................................................................... A-2  
Dimensional Weight Pricing Criteria......................................A-2  
Determining Dimensional Weight Pricing ..............................A-2  
Irregularly Shaped...................................................................... A-3  
Dimensional Weight Pricing Criteria......................................A-3  
Determining Dimensional Weight Pricing ..............................A-4  
INDEX  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
ii  
 
IntegraModel 9K0U Scale Operator Guide  
Chapter 1  
Introduction  
About The IntegraModel 9K0U Scale.....................1-2  
Sleep Mode ..........................................................1-2  
Safety Precautions ....................................................1-2  
Scale & Keypad Identification....................................1-3  
Making Connections..................................................1-4  
Specifications ............................................................1-5  
How to Use This Guide..............................................1-6  
Getting Help...............................................................1-7  
SV61955 Rev. A  
IntegraPlatform Scale 9K0U Operator Guide  
 
Chapter 1: Introduction  
This user guide covers the operation of the 9K0U scale de-  
About The  
signed with a separate weighing platform and display unit.  
The scale determines the weight of a mailpiece placed on the  
platter or platform and calculate rates and fees based on se-  
lections made from the keypad. The scale can also interface  
with and display a variety of information about Pitney Bowes  
electronic postage meters.  
IntegraModel  
9K0U Scale  
The scale enters sleep mode if it remains inactive at zero  
weight for more than five minutes. In this state, the display ap-  
pears blank. Touch the weight platter/platform to activate the  
display.  
Sleep Mode  
Follow the normal safety precautions for all office equipment  
when using this scale.  
Safety  
Precautions  
Use only the AC adaptor/power supply included with the  
scale.  
To protect against electric shock, plug the AC adaptor into  
a properly grounded wall outlet only.  
The wall outlet should be near the scale and easily acces-  
sible.  
Avoid using wall outlets controlled by wall switches or  
shared with other equipment.  
Do not route the AC adaptor cable over sharp edges or  
trap it between furniture.  
Do not disassemble the scale; if it has been dropped or  
has otherwise had the enclosure stressed in any way, call  
Pitney Bowes at 1-800-522-0020.  
Do not place lighted candles, cigarettes, cigars, etc., on the  
scale.  
Use the equipment only for its intended purpose.  
1-2  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
Integra Model 9K0U Scale Operator Guide  
See the callouts on the Keyboard Display Module for keypad  
explanation of all functions.  
Scale & Keypad  
Identification  
1
Scale Platform  
Rate Card  
(under cover)  
Scroll  
Keys  
Display  
Numeric  
Keys  
CE/C  
Enter  
Menu Selection  
Keys (Softkeys)  
Zero  
Alpha, Class, Special  
Services, Scale & Meter  
Control Keys  
Keyboard  
Display  
Module  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
1-3  
 
Chapter 1: Introduction  
Making  
Connections  
2
1
Disconnect power at wall outlet before Connect platform cord to  
inserting or removing rate card.  
Keyboard Display Module.  
4
3
Connect power cord to  
Keyboard Display Module.  
Connect meter cord to Keyboard  
Display Module using the indicated  
port.*  
5
6
Plug power cord into wall outlet.  
*Optional  
Connect meter cable to meter.*  
1-4  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
Integra Model 9K0U Scale Operator Guide  
Specifications  
Item  
Category  
Specifications  
120 VAC, 60 + Hz  
Power Supply  
Input  
Output  
9 VDC, 500 MA  
+10 C to +40 C  
70 Pounds  
1
Operating Temperature Range  
Weighing Specifications  
Max Weight Displayed  
0-7 lb x 0.05 oz  
7-70 lb x 0.2 oz  
Increment  
UL, FCC  
Compliance  
Weights & Measures  
Meets or exceeds accuracy requirements of the National  
Institute of Standards and Technology.  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
1-5  
 
Chapter 1: Introduction  
To help you follow the instructions in this book we have used a  
number of writing conventions. They deal with how text is pre-  
sented to guide you through the information and procedures.  
How to Use This  
Guide  
The word Press refers to the pressing of any character key.  
For example, you might be instructed to press the Setup  
(H) key or Rate Shop (K) key.  
The word Select refers  
to the selecting of menu  
Softkeys  
items via the softkeys at  
the left of the display (see  
the drawing at right). For  
example, you might be  
instructed to select a class  
from the menu list.  
Words in bold text after the  
words Press or Select are  
names of character keys or menu items.  
Notes consist of information that is useful but not critical to  
operating the scale.  
Tips are presented between horizontal lines. They suggest  
shortcuts or information safeguards.  
1-6  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
Integra Model 9K0U Scale Operator Guide  
Direct questions and requests for service  
to the Pitney Bowes Diagnostic Center at  
1-800-522-0020.  
Getting Help  
Please be near your scale when you  
call.  
By Phone  
1
Representatives are available  
Monday - Friday, 8:00 a.m. to 8:00 p.m.  
Eastern time.  
Visit our website for the latest updates  
and frequently asked questions about  
Integrascales:  
On the  
Internet  
2. Click the Scales link.  
3. Click Integra Series Mailing and  
Shipping Scales.  
4. Click 9K0U.  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
1-7  
 
This Page Intentionally Blank  
 
IntegraModel 9K0U Scale Operator Guide  
Chapter 2  
Getting Acquainted  
Navigating the Menus................................................2-2  
Entering Alphabetic Information.................................2-2  
Tailoring Setup Options .............................................2-3  
Changing User Options ........................................2-3  
Entering the Supervisor Password............................2-4  
SV61955 Rev. A  
IntegraPlatform Scale 9K0U Operator Guide  
 
Chapter 2: Getting Acquainted  
The scale’s easy-to-follow menu system guides you through  
Navigating the  
Menus  
each transaction and applies the information and features you  
select. Arrows appearing on the right-hand side of the screen  
indicate the presence of more choices. Press the up or down  
scroll keys at the right of the display to view next or previous  
choices.  
Note: Pressing the  
CE/C key once,  
while in a transac-  
tion, reverts to the  
previous screen.  
The second press of  
CE/C clears the  
transaction and  
returns you to the  
ready mode.  
When you select an item from the menu, the display registers  
your selection and advances to the next menu screen if appro-  
priate.  
Use the alpha keys located across the bottom of the keypad to  
enter information such as names of countries or passwords.  
Entering  
Alphabetic  
Information  
#APACITYꢀ ꢁꢂꢃ LB X ꢁꢄꢁꢅ OZ  
1
4
2
5
8
0
3
6
9
.
ꢃꢂꢃꢁ LB X ꢁꢄꢆ OZ  
7
7EIGHT #LASSIFIER FOR 0OSTAL 5SE  
CE/C  
-ETER  
&UNCTIONS  
&IRST #LASS  
0RIORITY  
0ARCEL 0OST  
%XPRESS  
!CCOUNT  
4APE  
-ETER 3ET  
%NTER  
Q
W
E
R
T
Y
U
I
O
P
Note: England is  
listed under U for  
United Kingdom.  
/+  
2ATE  
3CALE  
0OSTCARD  
)NTERNATIONAL  
7EIGHT (OLD  
3ETUP  
3HOP  
&UNCTIONS  
:ERO 3CALE  
A
S
D
F
G
H
J
K
L
0
SPACE  
3TORE  
0RESET ꢃ  
0RESET ꢂ  
0RESET ꢁ  
0RESET ꢀ  
Manufactured by  
for Pitney Bowes  
Z
X
C
V
B
N
M
&OR QUESTIONS AND REQUESTS FOR SERVICE CALLꢀ  
ꢁꢂꢃꢄꢄꢂꢅꢆꢆꢂꢄꢄꢆꢄ  
For example, when sending mail to Spain, at the Enter Coun-  
try prompt: Press the S key.  
The scale displays the countries that begin with the letter S.  
You may then either:  
Enter the second letter of the country name to narrow the  
choices,  
2-2  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
Press the selection key adjacent to the country you want,  
or  
Entering  
Alphabetic  
Information  
Press the down arrow scroll key to see the entire list of  
countries beginning with the letter S.  
After installing your scale and becom-  
ing familiar with the location of the keys,  
press the Setup key and review the list  
of User Setup options. A diagram of the  
setup menu is shown at right.  
Tailoring Setup  
Options  
User Setup  
-Exit  
-On Autoclear Class  
-On Clear Zone New Class  
-Off Auto Weigh Hold  
-Supervisor Setup  
-Service Setup*  
2
Changing User  
Options  
1. Press the Setup key.  
2. Press the menu selection key next to the option you want  
to change. The screen indicates your change.  
3. Select Exit to leave this menu.  
4. Select Save or Cancel to save or cancel your changes.  
After exiting setup mode, the scale resets and returns to ready  
mode.  
Certain user options can be turned on or off. They concern  
information you can retain from mailpiece to mailpiece and are  
explained in the chart below.  
Some options are password-protected for supervisory control.  
Option  
Function  
When on, class information clears  
when the item is removed from the  
scale  
Autoclear Class  
Autoclear Zone  
(Displays only when  
Autoclear Class is off)  
When on, zone information clears when  
the item is removed from the scale  
When on, the zone clears when a new  
class is selected  
Clear Zone New Class  
When on, retains the weight of an item  
for a brief time after the item is re-  
moved from the scale  
Auto Weight Hold  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
2-3  
 
Chapter 2: Getting Acquainted  
You can access these options by pressing the Setup key and  
selecting Supervisor Setup. Refer to the chart below, which  
includes the options under Supervisor Setup.  
Entering the  
Supervisor  
Password  
Follow the steps below to access supervisor setup options:  
1. Press the Setup key.  
2. Select Supervisor Setup. The Enter Password prompt  
displays.  
3. Enter the supervisor password — M G R — on the alpha  
keys; press Enter. The options Exit, Configure Scale, and  
BMC Intra ZIP display. See the chart on the next page for  
definitions of these functions. Pressing Exit returns you to  
the User Setup screen.  
4. Select the desired options and respond to the prompts.  
5. When finished, select Exit until you exit the setup menus.  
6. Select Save or Cancel to save or cancel your changes.  
The scale resets and returns to the ready screen.  
User Setup  
-Exit  
-On Autoclear Class  
-On Clear Zone New Class  
-Off Auto Weigh Hold  
-Supervisor Setup  
Supervisor Setup  
-Exit  
-Service Setup*  
-Configure Scale  
-BMC Intra ZIP  
-Program Rate Shop  
-Discount/Surcharge  
-Program Carrier  
Configure Scale  
-Exit  
-Install Scale  
*
Accessible by SERREP  
password (not recom-  
mended).  
-Off Other Language  
-Off Inscription  
-Off Accounting  
-Off Vibration Filter  
-Off Discount/Surcharge  
-Off Rate Shopping  
Shaded options appear only if  
turned ON under Configure Scale.  
2-4  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
Supervisor Setup  
Option  
Note: Pressing Exit  
while in a supervi-  
sor option returns  
you to the previous  
screen.  
Description  
Configure Scale  
Install Scale  
Used to enter the scale’s origin ZIP code  
during the installation process  
Other Language  
Inscriptions  
When ON, prompts display in Spanish  
When ON, allows the user to choose an  
inscription from those installed in a con-  
nected meter  
Accounting  
When ON, communicates with optional  
connected mail data system about account  
data. When OFF, communicates with op-  
tional connected meter about account data.  
2
Vibration Filter  
Use only in areas of excessive vibration to  
aid the display of stable weights  
Discount/Surcharge  
When ON, allows the user to adjust carrier  
rates higher or lower than normal  
BMC Intra ZIP  
Create Intra ZIP  
Used to enter ranges of ZIP code locations  
within a bulk mailing center  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
2-5  
 
This Page Intentionally Blank  
 
IntegraModel 9K0U Scale Operator Guide  
Chapter 3  
Using The IntegraModel 9K0U Scale  
Calculating USPS® Postage......................................3-2  
Examples..............................................................3-2  
First Class......................................................3-2  
Entering ZIP/Zone Codes ..............................3-4  
International...................................................3-5  
Charging Postage to a Specific Account  
in the Meter................................................................3-5  
SV61955 Rev. A  
IntegraPlatform Scale 9K0U Operator Guide  
 
Chapter 3: Using the IntegraModel 9K0U Scale  
The following assumes you have completed the installation in-  
structions included with your scale.  
If not, please do so now.  
Calculating  
USPS® Postage  
0 lb 0.0 oz >0<  
When the scale is ready to weigh a  
mailpiece, the display appears as  
shown at right.  
Note: If your scale  
is connected to a  
meter, the active  
meter account ap-  
pears at the bottom  
of the screen. See  
Applying Postage  
to a Specific Ac-  
count in this chap-  
ter.  
Select Class  
-First Class  
-Priority  
-Parcel Post  
-Express  
Refer to the examples below for  
processing different classes of  
mail.  
-Postcard  
-International  
0 lb 1.85 oz >0<  
Select Class  
-First Class  
-Priority  
-Parcel Post  
-Express  
First Class  
With an item on the scale:  
Examples  
1. Select First Class, then select  
Letter, Large Envelope, or  
Package. The postage amount  
displays and the fees menu  
-International  
appears. Notice that the “Post-  
card” class disappeared as it is  
not a valid class for this weight.  
Note:  
If “First Class” is selected and the weight is over 3.5  
oz, you will be prompted to enter whether the item is a  
“Large Envelope: or a “Package:. Refer to the descrip-  
tion chart on the next page.  
The First Class Mail - Single Piece Rates chart (pg.  
3-3) is also on the back of the Quick Reference Guide  
for easy reference.  
If “Priority” is selected, you will be prompted for “Flat  
Rate Env”, “Flat Rate Box” or “Package”  
If “Package” is selected, you will then be prompted to  
enter the destination ZIP code and then the dimen-  
sions. Refer to the description chart on the next page  
for determining dimensions.  
3-2  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
3
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
3-3  
 
Chapter 3: Using the IntegraModel 9K0U Scale  
2. If dimensional weight has been used for calculating the post-  
Calculating  
age amount, a DW ( DW ) will be displayed on the screen.  
USPS® Postage  
(Refer to Appendix A: Dimensional Weight Pricing in this  
Examples  
guide for more information.)  
3. Either select a fee or ignore these choices. If you select a  
fee, its cost is added to the postage amount and the new  
total displays.  
Note: When you  
select a listed fee,  
the dash along-  
4. Press the Meter Set key to transfer postage to the meter,  
OR  
side it changes  
to a check mark  
and your selection  
appears above the  
remaining unselect-  
ed fees. Cancel  
a checked fee by  
pressing the fee  
key a second time.  
press the Tape key to generate a meter tape. To generate  
more than one tape with the same postage amount, see  
Generating Multiple Tapes in Chapter 4.  
Entering ZIP/Zone Codes  
When parcel post or priority mail is selected, the Select ZIP/  
Select Zone prompt displays. Choose one option.  
Note: To change an  
incorrectly entered  
ZIP Code or zone,  
press CE/C once  
to clear the number  
field. Then enter the  
new number and  
proceed as usual.  
For ZIP: Enter the first five digits of the destination ZIP Code;  
press Enter.  
For Zone: If you know the destination zone, enter the zone  
number and press Enter. You may be prompted to enter the  
package size (Length, Width, Height) in inches. Once entered,  
the software will determine if the rate is based on the dimen-  
sional weight ( DW ) or not. If it is, you will see the DW symbol  
displayed next to the weight. (Refer to Appendix A: Dimensional  
Weight Pricing in this guide for more information.)  
The ZIP Code or zone number, postage amount, and options  
for more services display.  
3-4  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
International  
To send an international letter by air:  
Calculating  
USPS® Postage  
With the scale in ready mode and weight on the scale,  
1. Press the International key.  
Examples  
2. Select First Class.  
3. The words Enter Country: appear on the display.  
4. See Entering Alphabetic Information, page 2-2, to enter  
the name of the country. A list of countries starting with the  
letter you entered appears. (Enter the second letter of the  
country in the same way to reduce the number of choices  
that appear.)  
Tip: You may select First Class (Q), Priority (W), Parcel Post  
(E), Express (R), Postcard (A), and International (S) with their  
own keys.  
3
The Account feature allows you to charge postage to the ac-  
counts in your meter. Whenever you charge postage to an  
account, the postage and piece information are updated in Ac-  
count Status, which is accessed by pressing the Meter Func-  
tions key.  
Charging  
Postage to a  
Specific Account  
in the Meter  
(Not all meters support  
this feature.)  
Tip: To access meter accounts, you must turn Accounting OFF  
in Supervisor Setup/Configure Scale.  
Follow the steps below to charge postage to a meter account  
via the scale. Be sure your meter is on and connected to the  
scale.  
1. Press the Account key.  
If the meter contains 10 accounts or less, the account  
numbers display in list form. You may need to scroll to see  
the entire list. Go to Step 2.  
If the meter contains more than 10 accounts, the dis-  
play prompts you to enter an account number. Go to Step  
3.  
2. Select the menu number of the account you want. The  
number you select appears at the bottom of the display.*  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
3-5  
 
Chapter 3: Using the IntegraModel 9K0U Scale  
3. Enter an account number.*  
Charging  
Postage to a  
Specific Account  
in the Meter  
4. Place an item on the scale and select a class, etc., as usu-  
al.  
5. Press Meter Set to transfer postage to the meter.  
OR  
(Not all meters support  
this feature.)  
press the Tape key to set the meter and generate a tape.  
*If the account is password-protected in the meter, the scale  
prompts you to Enter Account Password. Enter the four-digit  
account password and press Enter. The account number dis-  
plays. If you enter the wrong password, an error message dis-  
plays. To clear the message, press CE/C to return to the ready  
screen.  
3-6  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
Chapter 4  
Beyond the Basics  
Using Special Features .............................................4-2  
Converting to Metric Weight .................................4-2  
Recalling a Fee.....................................................4-2  
Weight Hold..........................................................4-2  
Entering Weight Manually ....................................4-2  
Generating Multiple Tapes....................................4-3  
Using the Scale to Count Like Parts.....................4-3  
Shopping for the Best USPS® Rates.........................4-4  
Using the Weight Hold Feature .................................4-6  
Additional Meter Features .........................................4-7  
Funds....................................................................4-7  
Account Status .....................................................4-8  
Printing Amounts That Exceed the Meter’s  
Printing Capacity .......................................................4-8  
SV61955 Rev. A  
IntegraPlatform Scale 9K0U Operator Guide  
 
Chapter 4: Beyond the Basics  
The scale has a number of  
Using Special  
0 lb 0.0oz  
special features that help you  
Features  
process mail quickly and ef-  
Scale Functions  
-Metric Weight  
-Fee Recall  
-Weight Hold  
-Manual Weight Entry  
-Parts Count  
ficiently. These features are  
explained below and accessed  
with the Scale Functions key or  
by pressing a designated scale  
control key.  
With an item on the scale:  
Converting to  
1. Select a class.  
2. Add fees.  
Metric Weight  
3. Press the Scale Functions key.  
4. Select Metric Weight. The scale converts and displays the  
weight of the item to metric (kg). The message “For Export  
Forms” also displays.  
5. Press CE/C once to return to scale functions.  
6. Press CE/C again to return to the class display.  
The Fee Recall option allows you to review the fees included  
in the total postage amount. It also displays the item value for  
verification.  
Recalling a  
Fee  
For example, to recall insurance value with the total postage  
amount displayed:  
1. Press the Scale Functions key.  
2. Select Fee Recall. The value of the item and the fees that  
were applied to the postage amount display.  
3. Select Exit to return to the transaction menu.  
Refer to the section Using the Weight Hold Feature, pg. 4-6.  
Weight Hold  
This function allows you to enter the known weight of an item  
without putting the item on the scale. You can then generate a  
tape on the meter and apply it to the mailpiece.  
Entering Weight  
Manually  
4-2  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
Follow the steps below to enter weight manually:  
Notes:  
1. Scale must be  
at zero weight  
before selecting  
Manual Weight  
Entry.  
2. The Manual  
Weight feature  
is limited to the  
maximum the  
scale will weigh  
(as indicated by  
the capacity on  
the front of the  
scale.)  
1. Select Manual Weight Entry.  
2. When prompted, enter the weight. The numbers display  
from right to left as on a calculator. For example:  
For 4 lb. 2 oz. enter 4 0 2 0; press Enter.  
For 3 lb. 2.5 oz., enter 3 0 2 5; press Enter.  
The scale returns to the ready mode.  
3. Select a class. The postage amount displays.  
4. Add fees as necessary.  
5. Transfer postage to the meter.  
6. Generate a tape or print a tape strip.  
7. Press the Zero key to exit manual weight mode.  
With weight on the scale:  
Generating  
Multiple Tapes  
(Not in menu list)  
1. Select a class and apply fees if desired.  
4
2. Type the number of tapes you want to print. Do not press  
enter. If you do, the scale interprets the number you typed  
as additional postage.  
3. Press the Tape key. The meter sets and the mailing ma-  
chine begins printing tapes.  
Using the Scale to  
Count Like Parts  
With the Parts Count function, you can obtain a count of like  
items based on the weight of a known quantity of those items.  
The weight of the known quanity should be at least 2 ounces.  
Depending on the shape and quantity of the parts you are  
weighing, you may need to place them in a container. You can  
deduct the weight of the container, and count and weigh the  
parts at the same time. If you are not using a container, start  
with Step 2 below.  
1. Place an empty container on the scale. (The container  
must weigh less than 7 lb. for 9K0U.)  
2. Press the Scale Functions key and select Parts Count  
from the menu. The scale re-zeros and prompts you to  
place a counted sample on the scale.  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
4-3  
 
 
IntegraModel 9K0U Scale Operator Guide  
7. Select a class and other shipping criteria as they appear.  
The screen displays the selections you made.  
Shopping for  
the Best USPS®  
Rates  
8. Select Exit; select Create Group Member to add another  
carrier to the group.  
10. Repeat step 9 to create up to five members per group.  
11. When finished, continue pressing Exit until Save Changes  
displays.  
12. Select Save Changes or Cancel all changes. If you can-  
cel all changes, the group(s) you created will not be saved.  
Tip: Record each group name and members on paper as a  
reminder of what the combinations are.  
To compare rates, place an item on the scale and follow  
the steps below:  
1. Choose a rate as you would normally. Just make sure that  
the rate combination you choose is a member of a rate  
shopping group. (Adding fees of any kind prevents use of  
Rate Shopping.) The screen displays the postage amount.  
2. Press the Rate Shop (K) key. The rates for the other group  
4
members display next to the member names.  
3. Select one of the other rates OR press CE/C to use the  
original rate.  
To delete a group:  
1. Press Setup; select Supervisor Setup.  
2. Enter the supervisor password; press Enter.  
3. Select Program Rate Shop.  
4. Select the group name you want to delete.  
5. Select Delete Group.  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
4-5  
 
Chapter 4: Beyond the Basics  
The weight hold feature is useful when weighing large enve-  
Using the  
Weight Hold  
Feature  
lopes that block the display, if the keyboard-display module  
is located near the platform and being blocked. This feature  
retains the weight reading for a brief time after you remove  
an item from the scale. It allows you to continue selecting  
class and fees even though the item is no longer on the scale.  
Pressing any key (for example, to select a class or fee) other  
than zero extends the weight hold time for that transaction.  
You may activate weight hold mode in two ways: manually  
with the Scale Functions key or automatically through setup.  
To use the manual weight hold feature (for one transac-  
tion):  
1. Use one of the following methods (with no weight on the  
scale):  
Method  
Result  
W
Press the Weight Hold key (G).  
H displays to the right of the  
weight field.  
Press the Scale Functions key Same.  
and select Weight Hold from  
the list of features.  
2. Place a mailpiece on the scale and wait two seconds to  
make sure the weight registers before removing it.  
Result: The weight reading is retained for a brief period.  
3. Select the class and any desired fees. (Any key press  
other than zero extends the weight hold time for that trans-  
action.)  
4. When finished with your selections, transfer postage to the  
meter in the usual way.  
To exit manual weight hold, wait a few seconds until the hold  
feature times out or press Zero or, to cancel the entire transac-  
tion, press CE/C.  
4-6  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
To enable automatic weight hold feature for every transac-  
tion:  
Using the  
Weight Hold  
Feature  
1. Press the Setup key.  
2. Select Auto Weigh Hold to turn the feature on.  
3. Select Exit.  
4. Select Save changes (or to exit without saving, select  
Cancel all changes).  
Result: The scale reinitializes and returns to ready mode.  
No indication of the weight hold feature displays. Thereaf-  
ter, whenever you place an item on the scale, its weight will  
be retained briefly when you remove it from the platter.  
To disable weight hold, repeat the above steps, noting that se-  
lecting Auto Weigh Hold in Step 2 results in Off displaying next  
to the feature.  
The Integrascale interfaces with postage meter models  
Additional Meter  
Features  
B700, B900, F800, and F900. Depending on the features  
available with your meter, you can initiate and display the me-  
ter functions described below via the scale by pressing the  
Meter Functions key.  
4
Note: Your meter  
must be on to ac-  
cess these fea-  
tures.  
Select Funds to read the amount of funds available/used and  
the total number of mailpieces processed. Press CE/C to re-  
turn to the Meter Functions screen.  
Funds  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
4-7  
 
Chapter 4: Beyond the Basics  
0 lb 0.0oz  
Additional Meter  
Features  
Account: 2  
Value: 18.960  
Pieces 15  
-Clear Account  
-Select Account  
Account Status  
Select Account Status to view the status of the account to  
which the meter is set. It displays the account number, the  
amount of money in the account, and the number of pieces  
processed against that account. See the example below.  
Note: Your meter’s  
operating guide  
provides more  
details on these  
features.  
Select Clear Account to clear value and pieces information at  
the end of a reporting period.  
Select Select Account to pick from available account numbers.  
Press CE/C to exit Account Status.  
Press CE/C again to exit meter functions.  
Some meters are limited to a postage printing capacity of  
$99.99. However, this doesn’t prevent you from mailing a  
package whose postage exceeds the maximum printing ca-  
pacity. By using the feature called Currency Breakdown, you  
can generate multiple tapes to equal the needed postage  
amount.  
Printing Amounts  
That Exceed the  
Meter’s Printing  
Capacity  
Follow the steps below to generate tapes equalling a post-  
al amount greater than the meter’s printing capacity:  
1. Be sure the scale is displaying the postage amount you  
want to transfer to the meter.  
2. Press the Meter Set key. The Currency Breakdown mes-  
sage appears on the scale. See the sample at right.  
3. Press the scale’s Tape key;  
the meter produces a tape  
in the print amount. (If your  
meter or mailing machine  
doesn’t have automatic trip  
capability, press the scale’s  
Meter Set key and run a tape  
Xlb X.Xoz $XXX.XX  
Currency Breakdown  
Press Meter Set/Tape  
Remaining: $XXX.XX  
Print Amount: $XX.XX  
through the meter or manually trip the mailing machine.)  
4-8  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
4. Repeat Step 3 as necessary to print the total postage  
Printing Amounts  
amount. When finished, the total amount of postage ap-  
pears on the scale.  
that Exceed the  
Meter’s Printing  
Capacity  
5. Remove the item from the scale or press CE/C twice to re-  
turn to ready mode.  
6. To cancel the currency breakdown feature, press CE/C  
twice any time during the transaction.  
4
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
4-9  
 
This Page Intentionally Blank  
 
IntegraModel 9K0U Scale Operator Guide  
Chapter 5  
Troubleshooting  
Clearing Error Messages...........................................5-2  
Diagnosing Problems ...............................................5-2  
SV61955 Rev. A  
IntegraPlatform Scale 9K0U Operator Guide  
 
Chapter 5: Troubleshooting  
Occasionally, error messages display on the screen. Some-  
times they identify an incorrect entry and indicate corrective  
action. To clear most errors:  
Clearing Error  
Messages  
1. Press CE/C to return to previous menu.  
2. Press CE/C a second time to return to the beginning of the  
transaction.  
If the error does not clear, call the Pitney Bowes Diagnostic  
Center at 1-800-522-0020.  
You may be able to diagnose and correct problems yourself by  
referring to the symptoms vs. recommendations chart on the  
next page. If performing the suggested action is not success-  
ful, call the Pitney Bowes Diagnostic Center.  
Diagnosing  
Problems  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
5-2  
 
IntegraModel 9K0U Scale Operator Guide  
Symptom  
Probable Cause  
Recommendation  
1. Sleep Mode  
Touch the Zero, Enter, or CE/C key, or  
touch the weight platter.  
2. Scale power supply Check power supply is firmly connected  
unplugged  
at each end. Remove plug from wall  
outlet, wait 10 seconds; reconnect.  
Blank Screen  
3. Rate card not firmly Disconnect power, remove card, rub a  
in slot/inserted back- pencil eraser over the gold contacts to  
wards  
clean them, insert card as illustrated in  
Chapter 6, reconnect power.  
Scale does not return to  
Zero  
Interference with scale  
platter  
Check the area around the scale to  
ensure that nothing is touching the  
scale platter by either leaning against  
it or pressing up on the platter. Press  
Zero key.  
Scale displays Zero  
weight only  
Out of calibration or me- Check for foreign matter under scale  
chanical interference  
platter. Call the Diagnostic Center.  
Scale display does not  
reach weight capacity  
Platter incorrectly  
seated or mechanical  
interference  
Ensure platter is correctly seated.  
Check for foreign matter under scale  
platter.  
1. Air currents moving  
across platter  
Move scale to another location.  
2. Platter or item being Clear the area around the scale.  
Inconsistent weights  
weighed touching  
another object  
5
3. Vibrations affecting  
scale  
Turn on vibration filter.  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
5-3  
 
This Page Intentionally Blank  
 
IntegraModel 9K0U Scale Operator Guide  
Chapter 6 Maintaining  
The IntegraModel 9K0U Scale  
Cleaning ....................................................................6-2  
Changing the Rate Card ...........................................6-2  
Calibrating the 9K0U Scale ......................................6-3  
SV61955 Rev. A  
IntegraPlatform Scale 9K0U Operator Guide  
 
Chapter 6: Maintaining The IntegraModel 9K0U Scale  
Your scale requires very little maintenance. Simply keep it  
Cleaning  
clean by wiping it off with a soft dry cloth. Do not use harsh  
chemical cleaners. To properly clean your scale, call the PB  
Supply Line(800-243-7824) and request cleaning kit 901-4.  
USPS® rates change periodically. When this occurs, Pitney  
Changing the  
Bowes sends you an updated rate card containing the revised  
Rate Card  
rates. Although complete installation instructions accompany  
any new rate card, you may refer to the following basic steps.  
To change the rate card:  
1. Disconnect the power supply at the wall outlet.  
2. Remove the cover from the top rear of the display module  
and set aside.  
3. Remove the old rate card.*  
4. Slide the new card into the slot with the unlabeled side fac-  
ing you. Press it firmly until it snaps into place.  
5. Replace the cover on the display module.  
6. Plug the power supply into the wall outlet.  
*Return old rate cards to Pitney Bowes according to in-  
structions received with new cards.  
6-2  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
Calibrating the  
9K0U Scale  
(20 lb. Calibration  
Weight Required)  
NOTE: The scale must be installed according to the instal-  
lation instructions accompanying the scale before per-  
forming the calibration procedure here. It is recommended  
that you check accuracy of the scale every three months  
with a known weight (for example, 5 lb.). The weight  
displayed should be the weight applied minus the mainte-  
nance tolerance.  
To check accuracy (Weight Classifier mode; default for  
USPS) perform one of the following tests:  
Place a 5 lb. Test Weight on scale platter. The weight  
should read 4 lb. 15.80 oz. If the weight reads less  
than 4 lb. 15.6 oz. or greater than 5 lb. 0.00 oz. then the  
scale is out of tolerance and must be recalibrated.  
Place a 10 lb. Test Weight on scale platter. The weight  
should read 9 lb. 15.8 oz. If the weight reads less than  
9 lb. 15.4 oz. or greater than 10 lb. 0.00 oz. then the  
scale is out of tolerance and must be recalibrated.  
Place a 20 lb. test weight on scale platter. The weight  
should read 19 lb. 15.6 oz. If the weight reads less  
than 19 lb. 15.2 oz. or greater than 20 lb. 0.00 oz. then  
the scale is out of tolerance and must be recalibrated.  
It is recommended that calibration be performed once a  
year.  
Contact your local District to obtain a 20 lb. calibration weight  
or contact your Pitney Bowes Customer Service Representa-  
tive to have the scale calibrated.  
6
To calibrate your scale:  
1. The scale should be level and powered up a minimum of  
ten (10) minutes prior to calibration.  
2. Press the Setup key. The scale displays the user setup  
menu.  
3. Select Service Setup from the menu. At the Enter Pass-  
word prompt, enter the following key sequence:  
SERREP  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
6-3  
 
Chapter 6: Maintaining The IntegraModel 9K0U Scale  
4. Press Enter and the Service Setup menu appears.  
Calibrating the  
9K0U Scale  
(20 lb. Calibration  
Weight Required)  
5. Press the down cursor key to advance to the next page of  
the Service Setup menu, and select Metrology Setup. The  
Metrology Setup menu appears.  
6. Select Scale Calibration and follow the prompts displayed  
on the scale. When you are done, the Metrology Setup  
menu reappears in the display.  
7. Select Exit, Exit, Exit, then select Save Changes. The  
scale resets and is now calibrated. If you place the 20  
lb. weight on the scale, “19 lb. 15.8 oz.” or “20 lb. 0.0 oz”  
should appear in the display.  
6-4  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
Appendix A  
Dimensional Weight Pricing  
Rectangular Shaped................................................. A-2  
Dimensional Weight Pricing Criteria.................... A-2  
Determining Dimensional Weight Pricing ............ A-2  
Irregularly Shaped.................................................... A-3  
Dimensional Weight Pricing Criteria.................... A-3  
Determining Dimensional Weight Pricing ............ A-4  
SV61955 Rev. A  
IntegraPlatform Scale 9K0U Operator Guide  
 
Appendix A: Dimensional Weight Pricing  
NOTE: Most packages will not be measured since they will  
not meet the below criteria.  
Rectangular  
Shaped  
Here are the criteria for dimensional weight pricing:  
Dimensional  
Weight Pricing  
Criteria  
Priority Mail  
Measures more than one cubic foot (1,728 cubic inches)  
Item is destined for Zone 5 through 8  
Regular Shaped  
To determine dimensional weight pricing:  
Determining  
Dimensional  
Weight Pricing  
1. Weigh the item (round any fraction of a pound to the next  
whole pound).  
2. Determine if measurements are required (use a measure-  
ment template if available).  
3. If needed, measure the length, width, and height (round  
off individual measurements to the nearest inch) and enter  
measurements into the electronic scale.  
Dimensional weight will be calculated by the electronic  
scale or can be manually calculated in the following steps.  
4. Multiply the length by the width by the height. This figure  
is the cubic capacity. If the result is 1,728 cubic inches or  
less, dimensional pricing does not apply. Postage will be  
based on the scale weight and the appropriate zone.  
5. RECTANGULAR SHAPED PACKAGE: If the result from  
#4 above is more than 1,728 cubic inches, divide it by 194  
to determine the dimensional weight. Round up any frac-  
tion of a pound to the next whole pound. The applicable  
postage is based on the scale weight or the dimensional  
weight, whichever is greater, and the appropriate zone.  
A-2  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
Rectangular  
Shaped  
Dimensional Weight Pricing — Rectangular Shaped  
Width = 20”  
Height = 20-1/4”  
Length = 20-3/4”  
Example: 21” x 20” x 20” = 8,400 cubic inches / 194 = 43.29  
pounds, which is rounded up to 44 pounds.  
NOTE: Most packages will not be measured since they  
will not meet the below criteria.  
Irregularly  
Shaped  
Here are the criteria for dimensional weight pricing:  
Dimensional  
Weight Pricing  
Criteria  
Priority Mail  
Measures more than one cubic foot (1,728 cubic inches)  
Item is destined for Zone 5 through 8  
Irregularly Shaped  
A
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
A-3  
 
Appendix A: Dimensional Weight Pricing  
To determine dimensional weight pricing:  
Irregularly  
Shaped  
1. Weigh the item (round any fraction of a pound to the next  
whole pound).  
Determining  
Dimensional  
Weight Pricing  
2. Determine if measurements are required (use a measure-  
ment template if available).  
3. If needed, measure the length, width, and height (round  
off individual measurements to the nearest inch) and enter  
measurements into the electronic scale.  
Dimensional weight will be calculated by the electronic  
scale or can be manually calculated in the following steps.  
4. Multiply the length by the width by the height. This figure  
is the cubic capacity. If the result is 1,728 cubic inches or  
less, dimensional pricing does not apply. Postage will be  
based on the scale weight and the appropriate zone.  
5. IRREGULARLY-SHAPED PACKAGE: If the result from  
#4 is more than 1,728 cubic inches, multiply by the 0.785  
adjustment factor, divide it by 194 to determine the dimen-  
sional weight. Round up any fraction of a pound to the  
next whole pound. The applicable postage is based on  
the scale weight or the dimensional weight, whichever is  
greater, and the appropriate zone.  
Dimensional Weight Pricing — Irregularly-Shaped Items  
Height = 9-1/4”  
Length = 29-3/4”  
Width = 18-1/4”  
Example: 30” x 18” x 9” = 4,860 cubic inches x 0.785  
= 3,815.1 / 194 = 19.67 pounds, which is rounded up to 20  
pounds.  
A-4  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
Index  
SV61955 Rev. A  
IntegraPlatform Scale 9K0U Operator Guide  
 
Index  
Discount/Surcharge  
description 2-5  
A
account  
charging postage to specific account in meter  
3-5  
Accounting supervisor setup option  
description 2-5  
E
error messages  
clearing 5-2  
Account Status feature  
description 4-8  
F
alphabetic  
entering alphabetic information 2-2  
Autoclear Class  
FCC compliance  
specifications 1-5  
fee  
description 2-3  
Autoclear Zone  
description 2-3  
Auto Weight Hold  
description 2-3  
recalling a fee 4-2  
First Class postage  
calculating 3-2  
single-piece rates  
illustrated chart 3-3  
Funds feature  
C
available/used 4-7  
calculating USPS® postage  
examples  
H
entering ZIP/Zone codes 3-4  
First Class 3-2  
international 3-5  
help  
via internet 1-7  
via phone 1-7  
calibrating your scale 6-3  
CE/C key  
I
functionality 2-2  
inactive scale  
sleep mode 1-2  
Inscriptions  
description 2-5  
Install Scale  
description 2-5  
international postage  
calculating 3-5  
irregularly shaped packages  
dimensional weight pricing A-3  
cleaning your scale 6-2  
Clear Zone New Class  
description 2-3  
connecting your scale 1-4  
Create Intra ZIP  
description 2-5  
D
diagnosing problems 5-3  
dimensional weight pricing  
irregularly shaped  
criteria A-3  
determining A-4  
rectangular shaped  
criteria A-2  
K
keypad  
identification of components 1-3  
determining A-2  
I-2  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
pricing  
L
weight pricing  
irregularly shaped  
criteria A-3  
rectangular shaped  
criteria A-2  
determining A-2  
weight pricing  
irregularly shaped  
determining A-4  
printing  
like items  
using scale to count like parts 4-3  
limits  
printing amounts that exceed meter’s capac-  
ity 4-8  
M
menu  
navigating the menus 2-2  
meter  
charging postage to specific account in meter  
amounts that exceed meter’s capacity 4-8  
problems  
diagnosing 5-3  
3-5  
printing amounts that exceed meter’s capac-  
ity 4-8  
R
metric  
converting to metric weight 4-2  
rate card  
changing 6-2  
rates  
rate card  
O
changing 6-2  
Other Language  
description 2-5  
rate shop function 4-4  
recalling a fee 4-2  
rectangular shaped packages  
dimensional weight pricing A-2  
P
Parts Count  
using scale to count like parts 4-3  
password  
S
safety precautions 1-2  
scale  
calibrating 6-3  
account password 3-6  
supervisor  
entering 2-4  
postage  
cleaning 6-2  
identification of components 1-3  
making connections 1-4  
setup options  
calculating  
examples  
6
entering ZIP/Zone codes 3-4  
First Class 3-2  
supervisor  
accessing 2-4  
international 3-5  
tailoring or modifying 2-3  
shopping for best rates 4-4  
single-piece rates  
First Class postage  
illustrated chart 3-3  
sleep mode  
charging postage to specific account in meter  
3-5  
printing amounts that exceed meter’s capac-  
ity 4-8  
shopping for best rates 4-4  
power supply  
specifications 1-5  
description 1-2  
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
I-3  
 
Index  
special features, using  
converting to metric weight 4-2  
generating multiple tapes 4-3  
recalling a fee 4-2  
entering weight manually 4-2  
weight hold 4-2  
using scale to count like parts 4-3  
specifications 1-5  
supervisor  
password  
entering 2-4  
setup options  
accessing 2-4  
W
weighing  
specifications 1-5  
weight  
converting to metric weight 4-2  
entering manually 4-2  
hold 4-2  
pricing  
irregularly shaped  
criteria A-3  
determining A-4  
rectangular shaped  
criteria A-2  
support  
via internet 1-7  
via phone 1-7  
determining A-2  
weight hold feature 4-6  
weights and measures  
specifications 1-5  
T
tapes  
Z
generating multiple tapes 4-3  
technical support  
via internet 1-7  
ZIP/Zone codes  
entering 3-4  
via phone 1-7  
temperature range, operating  
specifications 1-5  
troubleshooting 5-3  
U
UL compliance  
specifications 1-5  
user options  
changing 2-3  
USPS® postage  
calculating  
examples  
entering ZIP/Zone codes 3-4  
First Class 3-2  
international 3-5  
V
Vibration Filter  
description 2-5  
I-4  
IntegraPlatform Scale 9K0U Operator Guide SV61955 Rev. A  
 
IntegraModel 9K0U Scale Operator Guide  
This Page Intentionally Blank  
6
SV61955 Rev. A IntegraPlatform Scale 9K0U Operator Guide  
I-5  
 
1 Elmcroft Road  
Stamford, Connecticut 06926-0700  
For Service or Supplies  
PB Form SV61955 Rev. A 3/07  
©2007 Pitney Bowes Inc.  
All Rights Reserved  
Printed in the USA  
Printed on recyclable paper  
*sv61955revA*  
 

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